Return and Refund policy 

As a customer you can cancel your order anytime within 24 hours of placing the order. In such a case we will refund any payments already made by you for the order.

We take utmost care to pack with proper hygiene and care and so we do not accept any cancellations once the order is dispatched. We do not accept any returns once the order is delivered for safety and hygiene reasons as the products are eatables. 

However you can return the non perishable  products in following circumstances. 

Returns

• You receive a expired, faulty or defective product.
• You receive a product that is different from what you ordered.
• This policy is valid for only 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
• The products must be returned in the original condition in which they were received, along with the original invoice.
• Products must be in their original form and packaging.
• Brand packaging should be intact.
• Replacement of a product will be subject to availability of the product on the website at that time.

To raise a refund / return claim, please send an email at Manager@bhojwanifoods.co.in Your email must contain name of the product, the order ID, images of the product received with Batch ID clearly visible, along with a detailed description of the nature of the claim. This must be done within 3 days of receipt of the product.

Thus we need to receive your request within 3 days and product should be returned within 7 days of recipet in case of only non perishable items such as dry fruits, nuts, seeds or berries..

We do not arrange a reverse pickup and you shall have to self ship the same at Bhojwani’s 58 Sindhi Colony Shopping Complex Sambhajinagar 431005 within 7 days of receipt.

Refunds

Once we receive the product, we will inspect it and notify receipt of the returned item on the email or call. After inspection of the product, we will notify you on the status of your refund via phone call / email.

If you have paid by net banking / credit card / debit card, we will initiate a refund request to our Payment Gateway Partners within 7 working days of the approval of your return. Once the request has been processed, the amount will be transferred back to your account / card account within 14 working days or per the timelines of the Payment Gateway / Bank.